Reviews for Dixon’s Automotive Repair
See What Our Customers Think!
Thankful to have found Dixon’s Automotive Repair!!! After moving to the area I didn’t have a trusted shop to go to and this shop has definitely delivered with exceptional customer service, quality work, and fair pricing with a great warranty on their services. Brian and Mariano, at the front desk, have been great to work with, and I have no doubts about their honesty and integrity. I definitely trust their recommendations, and appreciate the way they do business. Their mechanics replaced my r… Read More
This was my first time using Dixon Auto and it was such a great experience. I have a company car and wasn’t sure how the process worked with the fleet management company. Without me even directing them, Dixon reached out to the management company on their own and got approval for services needed. All I had to do was show up to get my keys. Great service, friendly people, and I loved how easy it was to book an appointment online. I will definitely be back and will share my great experience w… Read More
On my way from Fla. to Md. when alternator light came on outside of Mechanicsville. Our local relative directed us to their regular mechanic, Dixon’s and they agreed to check out the van. They took us immediately. One mechanic removed the old part while another drove to pick up the new alternator. Total time start to finish was only about 3 hours. Can’t say enough about the service. Our relatives are lucky to have them so close. Thank you Dixon’s for for taking care my wife and me.
We have been using Dixons for many years and always get 5 star service. I love that the service writers work aa a team so your call or questions are always answered and they dont seem commissions driven. It’s nice that you can reserve a loaner vehicle if you plan in advance and if you need your car towed they have a tow truck at their other shop that will tow your vehicle. I feel they genuinely look out for us and help us to budget for our vehicle expenses. Thanks for always looking out for… Read More
I recently purchased new tires and had my state inspection done at this shop, and the experience was excellent from start to finish. The staff was friendly, professional, and took the time to explain my options without any pressure. The pricing was fair, the work was done efficiently, and everything was completed when promised. My car feels great, and it’s reassuring to know the inspection was done thoroughly. I’ll definitely be coming back for future service and would highly recommend th… Read More
I do not usually give reviews But this time YES! I am very please From the time I enter the door til the day I received my car I only receive respect support and was listen to; any concerns and questions I had was address. Richard, Joe and the team are wonderful group and they did the work. I am very satisfied. They had my car during the heavy icy snow fall and I was not expecting my car for a while They enter the shop and start the first day they where able to return and I received a call, m… Read More
Had a 40K mile service on my Mazda CX-5. Dropped off at 9:30am and was ready for pickup at 3:00pm. Upon my drop-off they had a loaner car ready for me. They did an oil change, rotated tires, changed two filters, changed wiper blades and gave everything else a clean bill of health all for $191. They honored my coupons and accumulated reward points. After three years of service, I can recommend them for their convenient, courteous, reliable, efficient and cost-effective service.
Everyone there was very nice and helpful. They took the time to show me what was going on with my car and explained everything. They got me in quickly also. First time in a long while I felt comfortable with being in a mechanic shop.
I had an excellent experience at Dixon’s Automotive. The team was professional, knowledgeable, and very transparent about the repairs my vehicle needed. They provided a fair quote, completed the work on time, and kept me updated throughout the process. I truly appreciated the honesty and quality service. I’ll definitely be returning!
I wanted to take a minute and sing Dixon Automotive Repair in Ashland, VA some praise. I have searched for an honest “local” mechanic since I’ve moved here in 2008. I have tried well over a dozen different mechanics and by far Dixon’s has gone above and beyond my expectations. If I could encourage others to try them I’m positive you will be happy.
